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Quality Management Standard
- Assesses, analyzes and improves customer satisfaction.
- Enables fast and efficient management as well as resolution of customer expectations or complaints.
- Manages suppliers and their performance to ensure continuous development.
- Enables continuous improvement through complementary systems including 6 Sigma, Suggestions System, and Corrective and Preventive actions.
- Enhances efficient employee participation.
- Monitors, analyzes and develops process performances.
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